{"id":2099,"date":"2026-08-12T09:05:00","date_gmt":"2026-08-12T07:05:00","guid":{"rendered":"https:\/\/corvinuskonto.digiosveny.hu\/?p=2099"},"modified":"2026-08-15T07:58:04","modified_gmt":"2026-08-15T05:58:04","slug":"outstanding-receivables-control-14-day-workflow","status":"publish","type":"post","link":"https:\/\/corvinuskonto.digiosveny.hu\/en\/kintlevoseg-control-14-napos-workflow\/","title":{"rendered":"Accounts Receivable Management: 14-Day Collection Process"},"content":{"rendered":"
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An overdue bill isn't just money owed.<\/strong> The company provides financing to the customer.<\/p>

Meanwhile, it pays wages. It pays suppliers. It pays taxes. It maintains capacity.<\/p>

That is why managing outstanding receivables is not just a matter of making occasional phone calls. It is a monitoring process.<\/p>

Fourteen days. Recorded steps. One person in charge. Documented status.<\/p>

1. The process begins before the invoice is issued<\/h2>

The quality of collection is already determined by the contract and the billing process.<\/p>

Check:<\/p>

  • the partner's exact legal name;<\/li>
  • the billing address and tax ID number;<\/li>
  • the person who approved it;<\/li>
  • the purchase or order ID;<\/li>
  • the requirement for a certificate of completion;<\/li>
  • the payment due date;<\/li>
  • the channel through which the invoice was received;<\/li>
  • the dispute resolution liaison.<\/li><\/ul>

    If the master data is incorrect, the payment will be delayed right from the start.<\/p>

    2. The invoice should have four statuses<\/h2>

    The term \u201eopen\u201d is too broad.<\/p>

    Use more specific statuses:<\/p>

    1. Exhibited:<\/strong> The invoice has been prepared and sent.<\/li>
    2. Confirmed:<\/strong> The partner has accepted it, and there are no technical issues.<\/li>
    3. Due:<\/strong> The payment deadline is approaching.<\/li>
    4. Expired:<\/strong> The money hasn't arrived.<\/li><\/ol>

      If the status is expired, an additional error code is required:<\/p>

      • administrative error;<\/li>
      • disputed performance;<\/li>
      • liquidity problem;<\/li>
      • pending approval;<\/li>
      • Contact person is unavailable;<\/li>
      • unknown cause.<\/li><\/ul>

        The error code determines the next step.<\/p>

        3. D\u22123 days: Pre-event reminder<\/h2>

        Three days before the due date, send a brief, to-the-point reminder.<\/p>

        Contents:<\/p>

        • account number;<\/li>
        • amount;<\/li>
        • due date;<\/li>
        • payment information;<\/li>
        • Contact us if you have any technical questions.<\/li><\/ul>

          Don't make it sound threatening. Don't make it too long.<\/p>

          The goal: to detect technical issues before the expiration date.<\/p>

          4. Day D+1: Status Check<\/h2>

          On the first day after the due date, do not assume bad faith.<\/p>

          Check:<\/p>

          • whether the invoice has been received;<\/li>
          • whether the performance was accepted;<\/li>
          • whether any documents are missing;<\/li>
          • When is payday scheduled for?;<\/li>
          • who is the actual decision-maker.<\/li><\/ul>

            Record your partner's response. Include the date, name, and promised payment date.<\/p>

            \u201eWe'll transfer it soon\u201d is not valid data.<\/p>

            5. Day D+3: Verification of the payment commitment<\/h2>

            If your partner has made a specific promise to pay, treat it separately.<\/p>

            Fields:<\/p>

            • promised amount;<\/li>
            • promised date;<\/li>
            • a person who makes a promise;<\/li>
            • condition or note;<\/li>
            • Date of re-inspection.<\/li><\/ul>

              The fulfillment rate of payment commitments is an important performance metric.<\/p>

              If the customer consistently fails to keep their promise, the terms of the next order must be modified.<\/p>

              6. Day D+7: Responsible Action<\/h2>

              After a one-week delay, the item can no longer remain on the general financial list.<\/p>

              Assign a business manager.<\/p>

              The person responsible may be:<\/p>

              • salesperson;<\/li>
              • project manager;<\/li>
              • Customer Relations Manager;<\/li>
              • the managing director, if the amount or the relationship is significant.<\/li><\/ul>

                The finance department provides the data. The business manager handles the relationship.<\/p>

                The two work together.<\/p>

                7. Day D+10: Identification of payment obstacles<\/h2>

                By this point, we should have a clear answer.<\/p>

                There are three basic situations:<\/p>

                1. Administrative obstacle:<\/strong> Editable document, missing ID, internal approval.<\/li>
                2. Discussion:<\/strong> the customer objects to the performance, quantity, or terms.<\/li>
                3. Solvency issue:<\/strong> The customer is unable to meet the deadline.<\/li><\/ol>

                  Do not handle the three cases with the same message.<\/p>

                  In the event of an administrative error, a correction is required. In the event of a dispute, a dispute resolution officer is required. In the event of liquidity difficulties, a documented management decision is required.<\/p>

                  8. Day D+14: Management Decision Gate<\/h2>

                  After two weeks, the item requires a management decision.<\/p>

                  Possible decisions:<\/p>

                  • a brief, written payment schedule;<\/li>
                  • partial payment and remaining due date;<\/li>
                  • suspension of new work;<\/li>
                  • requiring an advance payment or a shorter deadline;<\/li>
                  • reduction of the credit line;<\/li>
                  • contractual or legal proceedings with the involvement of an expert;<\/li>
                  • Indication of impairment risk.<\/li><\/ul>

                    Do not hide the decision in an email thread. Mark it as \"in collection.\".<\/p>

                    9. Age Group System<\/h2>

                    The executive summary should include four categories:<\/p>

                    • 1\u20137 days;<\/li>
                    • 8\u201314 days;<\/li>
                    • 15\u201330 days;<\/li>
                    • More than 30 days.<\/li><\/ul>

                      For each one, you'll need:<\/p>

                      • amount;<\/li>
                      • number of customers;<\/li>
                      • the five largest items;<\/li>
                      • responsible;<\/li>
                      • next step;<\/li>
                      • promised payment date.<\/li><\/ul>

                        The age distribution is not a decorative chart. It is a priority list.<\/p>

                        10. Shutdown Rule<\/h2>

                        Specify in advance when the new performance will end.<\/p>

                        Examples:<\/p>

                        • an overdue debt exceeding a specified amount;<\/li>
                        • two broken promises regarding payment;<\/li>
                        • A delay of more than 30 days;<\/li>
                        • disputed performance without a resolution plan;<\/li>
                        • a recurring administrative obstacle.<\/li><\/ul>

                          The stop-out rule is not a penalty. It is a risk limit.<\/p>

                          11. Weekly Dashboard<\/h2>

                          The weekly receivables review includes:<\/p>

                          • all outstanding receivables;<\/li>
                          • amount due;<\/li>
                          • expired ratio;<\/li>
                          • Amounts over 30 days;<\/li>
                          • fulfillment of a promise to pay;<\/li>
                          • DSO trend, provided the system calculates it reliably;<\/li>
                          • the ten riskiest items;<\/li>
                          • Expected to arrive next week.<\/li><\/ul>

                            Link this to the 13-week cash flow forecast. Uncertain items should not be included as certain cash.<\/p>

                            12. Minimum Operating Rule<\/h2>

                            The process works if every overdue invoice has:<\/p>

                            • reason;<\/li>
                            • person in charge;<\/li>
                            • next step;<\/li>
                            • deadline;<\/li>
                            • documented customer commitment;<\/li>
                            • level of action.<\/li><\/ul>

                              There are no unclaimed debts. There are no undated promises. There is no endless patience.<\/strong><\/p>

                              Debt collection is not aggressive debt collection. It is consistent business practice.<\/p>

                              Specific notice, contractual, and legal steps must be tailored to the company\u2019s agreements and expert advice.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

                              Overdue invoices pose a financing risk. This 14-day process provides clear statuses, assigned responsibilities, action items, and measurable next steps.<\/p>","protected":false},"author":1,"featured_media":1549,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1],"tags":[83,84,75,66],"class_list":["post-2099","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-arfolyamkockazat","tag-devizas-mukodes","tag-penzugyi-folyamatok","tag-vezetoi-kontroll"],"_links":{"self":[{"href":"https:\/\/corvinuskonto.digiosveny.hu\/en\/wp-json\/wp\/v2\/posts\/2099","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/corvinuskonto.digiosveny.hu\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/corvinuskonto.digiosveny.hu\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/corvinuskonto.digiosveny.hu\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/corvinuskonto.digiosveny.hu\/en\/wp-json\/wp\/v2\/comments?post=2099"}],"version-history":[{"count":0,"href":"https:\/\/corvinuskonto.digiosveny.hu\/en\/wp-json\/wp\/v2\/posts\/2099\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/corvinuskonto.digiosveny.hu\/en\/wp-json\/wp\/v2\/media\/1549"}],"wp:attachment":[{"href":"https:\/\/corvinuskonto.digiosveny.hu\/en\/wp-json\/wp\/v2\/media?parent=2099"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/corvinuskonto.digiosveny.hu\/en\/wp-json\/wp\/v2\/categories?post=2099"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/corvinuskonto.digiosveny.hu\/en\/wp-json\/wp\/v2\/tags?post=2099"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}